1. Introduction

By starting to use our services and visiting our website, you agree to comply with the terms outlined in this agreement. Please read these terms carefully. Do not continue to use Techies365’s website or any services if you do not accept all the terms and conditions stated on this page.

2. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice, and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and us, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client most appropriately, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, by and subject to, prevailing law of Bangladesh. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

• “Techies365”: Refers to our company, its website, and services.
• “Client”: Refers to anyone accessing our website or using our services.

3. Services Covered

Our services include, but are not limited to:

1. Web Services:
   • Website Development
   • Server, Network & Dev. Ops.
   • Security for Audit
   • Cloud Solution (AWS, Google, Azure)
   • Email Solution (Marketing, Deliverability, Cold Email, Consultancy, Mail Infrastructure)
2. Digital Services:
   • Digital Marketing
   • SMM: Social media management
   • SEO & SEM
   • Media Buying(ADs)
3. Business Services:
   • Business analysis
   • e-Business Consultancy
   • Branding & Brand Development
4. Graphics and Video Services

3.1 SERVICE AGREEMENT DISCLOSURE

This Techies365 Terms of Service agreement (hereafter referred to as the “ToS”) lays down the terms and conditions by which Techies365’s Services (hereafter referred to as the “Services”) will be provided to you upon registration. You certify that you are at least 18 years of age. The ToS also describes prohibited uses of the Services. This ToS is not exhaustive and Techies365 reserves the right to modify it from time to time, effective when notification is posted at www.techies365.com. No verbal or written agreement/statement by any Techies365 employee or at Techies365’s website will take precedence over the ToS. On registering for and using any Services provided by Techies365, you the Customer agree to all the terms and conditions of the ToS, as modified from time to time, in its entirety. If the Customer resells/represents the Services he or she is paying for, the Customer will be responsible for his or her clients. Techies365 only recognizes the Customer who is paying for the Services and not his or her clients. Violation of the ToS or any such action that Techies365 deems inappropriate may result in the termination or suspension of the Services for the Customer.

3.1.1 For web Services, Designing & Development:  

You can view our packages from the client area for full features, requirements, edits, limitations, access, number of pages, number of total revisions, maximum uploads & other options. These must be limited, we cannot give you unlimited services for a fixed price, but you are always welcome to meet your requirements via support, mail, over-the-phone office meetings, or online calls. You will be provided a quotation, and then following the agreement, a final invoice will be delivered on your behalf by our official correspondence. If you have a registered account in our client portal, you will be given the invoice there in the billing areas. Our 85% workings are centered on what our client’s brand’s customers require. As a result, we prioritize what you require over what we offer in the packages. These are for the newbie or those who want basic or informative websites. These apply for Website Design & Development, WordPress or Other CMS, News or any website design & development of business or e-commerce & Website Customizations, and Editing. (Without the system of Web Application Solutions like CRM, Management Systems, Restaurants, Gym, Hospital, Education, or any custom web application).

For the Web application, design, development, Techies365 software, SaaS, PaaS, branding, monthly content, any graphics & video content, etc. services must be paid 30% up to 50% after the agreement is signed & before the work starts. 
The rest amount must be paid within 7 working days of the project completion. After the overdue, the services will be suspended & after 10 days a Late fee will be added. The client won’t be able to claim any data if the service is terminated. All data and workings will be revoked permanently.

The Bill is DUE after indicating & Invoice generation upon agreements between Techies365 & It’s Clients. Minimum 50% or upon agreement the invoice should be paid before working. Before Delivery, you will be given a cross-check if there are any mistakes or bugs. You can revise max time of the packages or if you are not our package client you can revise a maximum of 5 times for small or informative websites & 10 times for Quality & Big project Web Development.   

We do not guarantee the results of custom features, requirements, problem-solving, auditing, SEO, analytics, social marketing, campaigns, lead generation, and online services.

Any revisions without writing can’t be acceptable. The time limit with the work order or agreement is strictly maintained. If Techies365 cannot provide the requirements in time without any reason, there will be compensation. In case of new features, that need time, extra revisions, or website changes, the client should extend the work order or agreement. Otherwise, the validity timeline will be the same & after the working period is over, no complaint or dispute will be taken. 

Once the Website is delivered, we request you change your passwords for mail & panels. We do not take any liabilities after the delivery. We only give support for the existing system we developed. If we find any logs & any changes on the website you have made or any other from your panel in the logs or network, we won’t be able to give you our support for free. 

A courtesy of Techies365 will be placed in the client’s website footer, if no price is mentioned with the quotation or work order this will remain, by removing this you will be billed or services can be terminated or discontinued.

3.1.2 Opt-in Email Marketing:
If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is accepted. Opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons who did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.

3.1.3 Graphics & Video Services:

Services

Techies365 provides a variety of graphic design services, including (but not limited to):

• Brand Identity design(Logo)
• Social Media Posters
• Web Content
• Printable design
• Motion Design
• Video Editing

The specific services included in your project will be outlined in a separate proposal or agreement.

Project Initiation and Scope of Work

• To initiate a project, the client will provide us with a detailed project brief outlining your goals, target audience, and desired style.
• Based on the client’s brief, Techies365 will develop a proposal outlining the scope of work, estimated timeline, and service charges.
• The project will not begin until a signed agreement is in place.

Revisions and Feedback

• We understand the importance of revisions to achieve the perfect design. Techies365 offers two rounds of content revisions free of charge for each project.
• This includes revisions to copy, logos, and images provided by the client.
• Any revisions beyond the two complimentary rounds will incur an additional hourly fee, which will be outlined in the project proposal.
• We encourage your feedback throughout the design process. Timely feedback helps ensure the final product meets your expectations.

Content and Ownership

• Clients are responsible for providing all necessary content for the project, including text, logos, and images.
• Clients warrant that he/she/they have the right to use all content provided.
• We will own the copyright to the original designs created for the project. However, the client will own the copyright to the final approved design files.

Payment Terms

• Payment terms will be outlined in the project proposal.
• For any revisions after 2 complimentary revisions, we will charge extra per revisions for Static, Motion, and Web content, so please give your revisions accordingly in written form.
• We typically require a deposit upfront, with the remaining balance due upon project completion.

Confidentiality

• We will keep all client information confidential and will not share or disclose it without your prior written consent.
• However, we reserve the right to use non-confidential aspects of the project as part of our portfolio or promotional materials.

Limitation of Liability

• We are not liable for any direct, indirect, or incidental damages resulting from our services or the use of our designs.
• We will not be held responsible for any loss of profits, revenue, or data as a result of our work.

4. User Responsibilities

By using our services, you agree to:

• Provide accurate information.
• Comply with applicable laws and regulations.
• Respect intellectual property rights.
• Do not engage in harmful or illegal activities.

5. Liability Limitations

• Techies365 is not liable for any direct, indirect, or consequential damages arising from the use of our services.
• We do not guarantee uninterrupted service or error-free operation.

6. Intellectual Property

• All content, designs, and materials provided by Techies365 remain our intellectual property.
• Users may not reproduce, distribute, or modify our content without permission.

7. Dispute Resolution

• Any disputes will be resolved through negotiation or mediation.
• If unresolved, legal action may be pursued.

8. Changes to Terms

• Techies365 reserves the right to modify these terms at any time.
• Users will be notified of significant changes.